Dear healthcare consumer,

You regularly receive emails or letters from various organizations. Unfortunately, criminals are increasingly abusing the names of these organizations by sending fake messages that resemble genuine communications. We want to draw your attention to fake emails that are being sent in the name of Infomedics Infomedics will send the invoice for your treatment on our behalf.

Large collections of email addresses, once stolen from other organizations in data breaches, are available worldwide. Criminals use these lists for large-scale phishing campaigns.

How do you recognize a genuine Infomedics invoice?

• Healthcare provider information: A real invoice clearly shows which healthcare provider you visited.
• Personal salutation: You will be addressed by your (last) name.
• Payment reference: 14 digits, always ending with 071. Check via the account checker.
• Payment environment: Only via rekening.infomedics.nlNo direct iDEAL or Wero payment links by email.
• No attachments: Infomedics never includes the full invoice as an attachment.

What should you do when in doubt?

• Do not click on links
• Do not open attachments
• Check via www.infomedics.nl/rekeningchecker

What if you clicked or paid anyway?

• Contact your bank immediately
• Change your passwords
• Check your bank statements
• If necessary, file a report

Report the incident via internetfraude@infomedics.nl